Request a quote
Found a better price? We'll beat it.

We're happy to beat a genuine competitor quote. To keep it fair, the other quote must meet all of the following:

1. In-person store only. The quote must be from an Australian business (GST-registered with an ABN) that has a physical, walk-in store where you can see and buy the product in person.
2. No online prices. We don't beat any online pricing. This includes online-only mobility equipment retailers, and website or online-store prices from competitors who also have a physical store. The quote must be the price offered in person at their store. Online marketplaces (e.g. eBay, Amazon Marketplace, Facebook Marketplace, Gumtree), auction sites and overseas sellers are also excluded.
3. Identical product. Same brand, model, size, colour, specifications and accessories, sold new with the same Australian warranty.
4. In stock now. The product must be in stock and available to buy immediately from the other store. Pre-orders, back orders and "available to order" prices don't qualify.
5. Written, current quote. Send us a copy of the written quote or receipt showing the store's name, the date, the product and the full price. We may contact the other store to confirm it.
6. Like-for-like total price. We compare the total price including GST, delivery, set-up and any other fees.
7. Ask before you buy. The price beat must be requested before purchase. It can't be applied to past purchases.
8. Exclusions. Clearance, ex-demo, ex-hire, second-hand and refurbished goods; grey imports; trade, wholesale or commercial-quantity pricing; bundles, cashback, gift cards and coupons; liquidation sales; and obvious pricing errors.
9. Funded orders. Orders priced under a government contract or funding schedule (e.g. DVA or MASS) are excluded, as these prices are set by the contract.